A Stone Sealing Service Renewed This Bathroom in Matthews, NC

May 30, 2023

Most homeowners love to have natural stone surfaces in their houses, and one of their favorite stone is marble, known for its elegance and beauty. This natural stone is one of the oldest architectural and decorative materials and can give a unique look to any room in a property. Marble is a very durable natural stone, and if it is properly maintained, can last several years. Our next client had no idea that if she used incorrect cleaning products and methods, she would need the best stone sealing service in Matthews, NC to restore the entire marble floor of her bathroom.


Our customer lived in a beautiful house in Matthews, NC along with her husband. They bought their home four years ago. Since the very first day, she tried to take care of her marble bathroom and shower floors. She was always buying cleaning products to deeply clean the natural stone bathroom floor. Unfortunately, they led very busy lives that left little time to clean their house. Still, they had a cleaning routine they usually tried to fulfill every weekend.

One weekend, while the woman was in the middle of the cleaning routine, she noticed something had happened to the marble. It looked different. She didn't pay much attention to at first, but after she finished cleaning, she noticed that the marble looked dull and lifeless. She talked to her husband to find a solution. He convinced her they could solve the problem themselves.

Since they didn't want to waste time, they immediately went out to the nearest local store to buy several cleaning products to deep clean the marble floor. They started cleaning right away and after they were done, there was no change at all. The floor looked exactly the same. After weeks of trying to bring back the original shine of the stone, the homeowners realized the marble floor was still dull. They decided they would need to replace the stone.


Since the woman had a couple of weeks off from work, she asked friends and family members about recommendations for a company that could replace her bathroom and shower floors. One of her best friends from work mentioned that he'd hired Sir Grout Charlotte to restore his marble countertop. The friend told her the outcome was incredible. He told her to see some of our previous work on our website. The woman, trusted her friend and searched our website. She found us among the top results. While she was looking through our website, she saw a lot of pictures in the "Before and After" section and read several testimonials from satisfied clients. She didn't need to look any further. She was convinced we were the best option she had for restoring her marble floors. She set up a free in-home evaluation.

On the day of the assessment, our team of professionals arrived at the house. We evaluated the situation and offered a professional opinion about how we could help. The woman invited us to see the floors, and the first thing we noticed was how dull and dirty the grout lines were. We explained that most homeowners do not know how to properly maintain a natural stone surface and that using the incorrect cleaning methods and products damage marble. The client asked if there was a solution for the bathroom. We told her that a stone cleaning service, including a sealing job, could solve the problem she was having. Trusting in our experience and reputation, the woman agreed to the service and scheduled an appointment with us.

A few days later, our team of experts returned to the house to get the job done. The first step was to apply a proper cleaner and let it sit a couple of minutes to remove the layer of dirt that covered the bathroom floor and the grout lines. They used a high-speed scrubber to deep clean the natural stone and hard-to-reach areas.

It was time to hone and polish the marble. To do so, our team used a low-grit pad to remove etch marks and stains. Our experts slowly increased the number of grits until the marble began to take on a glossy sheen, as requested by our clients.

Once the bathroom floor was clean, the next step was to seal the natural stone. Our specialists used our proprietary sealant: Stone Amor. They explained to the homeowner that this product protects natural stones from staining or etching and would preserve it for much longer. To finish the process, they applied our exclusive ColorSeal, a water-based nontoxic sealant that helps protect the grout lines from stains and water, as well as making them resistant to spills. This sealant also gave the grout the beautiful and uniform color it needed to match the marble stone.

Our technicians repeated the stone cleaning and the stone sealing process using ColorSeal in the shower floor. When our team of professionals finished, they invited the woman to see the outcome. She was amazed with the appearance of the bathroom and shower floors. She told them that the floors looked brand-new. The homeowner thanked us for a wonderful service and mentioned that she would recommend us to everyone she knew who had similar problems.

Our crew gave the client some tips and recommendations to maintain the natural stone's beauty. First, they recommended never using acidic cleaners because they can cause etching to the surface. Instead, they recommended pH-neutral cleaners. They also encouraged regular cleaning and sealing of the natural stone.

If your natural stone surfaces need a stone sealing service, Sir Grout Charlotte is your best choice! We have the best professionals in the hard surface restoration industry. Do not hesitate to contact us by calling at (704) 270-2348 or filling out the "Request a Quote" form on this page. Do not forget to subscribe to our newsletter for updates.

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