This Granite Elevator Floor in Charlotte, NC, Shines Like New After Our Expert Stone Polishing Service

February 28, 2025

Natural stone surfaces, such as granite, offer a perfect blend of beauty and durability, making them a standout choice for any area. However, proper maintenance is essential to preserve their elegance. Over time, daily wear and exposure to harsh cleaning products can cause damage, often requiring professional restoration. Fortunately, our stone polishing services in Charlotte, NC provide expert care to rejuvenate any stone surface, delivering stunning results.


The managers of an apartment building in Charlotte, NC, contacted us for help restoring the granite elevator floor. This high-traffic area endured constant daily wear that caused significant deterioration to the surface, leaving the granite dull and unappealing. The residents quickly notified the managers, and they took immediate action. Determined to enhance the property's appeal, they explored their options and sought professional assistance.

While browsing online, they discovered our outstanding reviews and felt inspired to explore our website to learn more about our services. The impressive results displayed in our Before and After gallery, and glowing customer testimonials reassured them that we were the perfect choice.

They reached out to us to discuss their concerns. Our friendly representative listened attentively and assured them that our experts would evaluate the surface and recommend the most effective restoration solution. After addressing their questions, they scheduled a complimentary consultation at their convenience.

Sir Grout Charlotte distinguishes itself from competitors by offering exceptional hard surface restoration services. We customize our solutions to meet each client's unique needs, making the process efficient and saving time and effort. With an unwavering commitment to customer satisfaction, we strive to meet and exceed expectations.

We visited the property as scheduled and quickly inspected the surface. The granite elevator floor was in poor condition, with dull spots and a lackluster appearance. We explained that daily use and harsh cleaning products or acidic substances can remove the surface's original finish, leading to this condition. Additionally, we observed that the stone lacked proper sealing, making it susceptible to further damage and deterioration.

After identifying the problems and sharing our insight, we offered our stone polishing service, assuring the clients we would revitalize the granite surface using advanced techniques, high-end equipment, and exclusive products known for their effectiveness. We explained the restoration process and provided a no-obligation quote, promising to resolve all the issues.

The clients appreciated our professional approach, thorough assessment, and tailored restoration plan. Pleased with the fair quote, they requested our services and booked the project at a suitable time.

At Sir Grout, we take great pride in our expert craftsmanship and unwavering commitment to excellence. We consistently delight customers with meticulous attention to detail and breathtaking restorations. Our professional approach shines through punctuality, polished presentation, and the expertise to tackle any restoration challenge.

We returned to the building on the appointed date, set up the necessary equipment, and proceeded with the thorough, multi-step process.

First, we deep-cleaned the surface with a high-speed scrubber and our exclusive cleaner. This stone-safe product contains premium ingredients and ensures effective cleaning without leaving residue or damaging the surface. After that, we prepared the surface for the honing process.

We honed the stone using low-grit diamond pads, gradually increasing the grit level to eliminate surface damage. This meticulous process effectively removed imperfections, restoring the stone to its original condition.

Since honing results in a matte finish, we followed up with a professional polishing treatment to bring back its shine. We carefully refined the surface using premium polishing powders until it achieved a stunning, glossy, and reflective sheen.

Then, we applied a special sealant to fortify the surface. This shield protects the stone from spills, water damage, etching, and stains. It also enhances its natural beauty, makes maintenance less troublesome, and can provide long-lasting durability, keeping the surface in excellent condition.

We successfully restored the granite elevator floor, achieving the promised transformation. The once-dull surface now gleamed with a pristine shine, and we were excited to unveil the results to our clients.

They were thrilled to see the stunning restoration and sincerely thanked us for our exceptional work. Delighted with the outcome, they even inquired about our maintenance program to schedule regular visits.

Before leaving, we discussed the importance of proper care to prevent damage and decay. We shared expert recommendations and practical maintenance tips, such as regular cleaning, periodic sealing, and using safe, effective products and techniques to address any issues.

It is best to use only pH-neutral, soap-free cleaners like Sir Grout's Natural Hard Surface Cleaner. Our non-toxic cleaner is gentle on stone surfaces, provides outstanding results, and is safe for everyone in the home, including pets.

In contrast, store-bought alternatives are often soap-based and can harm the stone because they contain potent chemicals and harsh ingredients. They also leave a residue that can dry on the surface, causing discoloration, staining, and issues like etching.

It is essential to keep the surface dry using paper towels or terry cloths and to avoid using abrasive tools, as these can scratch the stone.

The expert technicians at Sir Grout Charlotte can restore and protect any surface on your property, minimizing deterioration and lowering maintenance costs. Contact us today at (704) 270-2348, or click here to schedule a free inspection and elevate your business with beautifully maintained surfaces!