A Homeowner in Matthews, NC, Enjoys a Revamped Shower Thanks to Our Tile Cleaning Service

November 28, 2024

Tiles and grout in high-traffic areas, like showers, often deteriorate quickly due to constant use and moisture exposure. Over time, routine cleaning methods cannot remove deeply embedded grime or address the wear that diminishes the look of these surfaces. When this happens, professional restoration becomes the best option. Fortunately, our tile cleaning services in Matthews, NC offer outstanding restoration solutions to revitalize surfaces and restore their original beauty.


A homeowner in Matthews, North Carolina, wanted to spruce up her shower. The surface had suffered years of wear and tear, leaving stained tiles and discolored grout lines. Despite her repeated cleaning efforts and DIY attempts, the problems persisted. Frustrated by the lack of progress, she decided to seek professional assistance. During her search, she came across one of our social media posts and was inspired to visit our website to learn more about us.

She loved the user-friendly interface, which made it easy for her to explore insightful blog posts, read testimonials from satisfied customers, and view our before and after gallery, highlighting stunning transformations from past projects.


Impressed by the accomplishments of our work and the positive feedback, she completed our online scheduler and requested a complimentary consultation at a time that suited her schedule.

At Sir Grout, we bring unmatched expertise to every project, exceeding customer expectations with meticulous attention to detail and outstanding results. Our team exemplifies professionalism, reflecting our commitment to excellence through punctuality, polished presentation, and the skills to handle any hard surface restoration challenge.

Upon arrival, we promptly identified the issues with the shower: The surface was in poor condition, with soap scum stains and unsealed grout. Since grout is a porous material, it can absorb dirt, water, and grime, which causes staining, discoloration, and other damage. A special sealant can shield the surface and prevent further decay.

After completing the assessment, we recommended our tile cleaning services as the ideal solution to address the issues. We explained the restoration process and provided a no-obligation quote, assuring the client we would transform the surface using state-of-the-art equipment and premium products.

Pleased with the fair quote, our recommended solution, and thorough approach, she confidently hired us and scheduled a convenient date for our return.

We returned as scheduled with everything we needed to restore the shower. After swiftly preparing the equipment, we proceeded with the multi-step process, keeping our client updated and answering any questions about the job.

First, we deep-cleaned the surface with our exclusive hard surface cleaner. In contrast to store-bought cleaners, our product contains only top-quality ingredients, leaves no residue, and doesn't damage the tiles or grout.

Next, we removed the stains and used a steam cleaner to eradicate any signs of mold and kill its spores. After that, we addressed the deficient spots, restored the grout, and applied our flagship sealant, ColorSeal. This exceptional product effectively repels dirt, water, and grime, preventing stains and keeping the surface in top condition. It is perfect for high-traffic areas as it reduces wear and tear, making maintenance effortless.

ColorSeal is a top-tier sealant that enhances grout with a uniform color, improving the overall appearance of the surface. With diverse color options, our clients can find the perfect match for their tiles or choose a new shade for an aesthetic update.

We carefully executed each step of the restoration process, ensuring the exceptional results we had promised. After completing the work and thoroughly cleaning the area, we invited the client to see the transformation. She was thrilled to find her shower restored to a pristine, beautiful condition and said our work had far exceeded her expectations.

The client expressed her gratitude for our excellent performance and assured us she would recommend our services to anyone needing hard surface restoration. She also mentioned her plan to share her positive experience in a glowing Google review.

Before leaving, we emphasized the importance of proper maintenance to prevent deterioration and protect the surface from future damage. We offered valuable recommendations, including advice on regular cleaning, periodic resealing, and addressing issues with safe products and techniques.

The optimal solution is using only pH-neutral and soap-free cleaners, such as Sir Grout's Natural Hard Surface Cleaner. Our non-toxic product delivers outstanding results and is safe for everyone, including pets.

Store-bought cleaners, soap-based products, or acidic substances contain strong chemicals and harsh ingredients that can damage the surface. Additionally, they leave foam that grout can absorb, leading to discoloration, staining, and other potential issues.

Mold and mildew thrive in damp, dark environments, creating potential health risks for everyone in the home. To prevent these harmful fungi, keep the area well-lit, provide proper ventilation, and dry surfaces regularly using a squeegee, towel, or terry cloth. Additionally, since bar soaps often leave behind a residue that can cause unsightly stains, switching to liquid soaps is a better choice for maintaining a clean and healthy environment.

Our expert technicians can restore any surface in your home to their original beauty, simplifying future maintenance. Contact us today at (704) 270-2348 or use our online scheduling tool to book your free in-home consultation.