This Beautiful Travertine Floor in Hilton Head Island, SC Said Goodbye to Dirt and Etches After Our Stone Cleaning Service

October 25, 2018

When it comes to keeping travertine floors well maintained, inexperience can lead to several problems. For a married couple in Hilton Head Island, SC that was certainly the case. They had been living in their beautiful home for almost three years. A few months prior, they noticed the travertine floor in their master bathroom was no longer in perfect condition. The floor was dirty and etched. They tried to remove the etch marks from the stone surface using many products, but the floor only became worse as time went on.


Frustrated, they decided to seek help. They found out these issues can happen when the stone is not properly sealed. They were not sure how to proceed because there was no point in sealing the surface in its present state. They read many accounts from people who had experienced the same issue as theirs. Most had solved their problem by hiring stone surface restoration cleaners. This prompted the homeowners to search for stone cleaning experts in Hilton Head Island, SC. They found us in the top results, and after browsing our website and seeing the feedback from previous customers, they requested a free in-home evaluation.

The day of the consultation came. Our experts arrived at the customer's house to assess the situation and offer an effective solution. The homeowners told our team about their efforts to keep the floor looking great and the products they had used. After they thoroughly inspected the surface, our techs noticed it was heavily damaged. Dirt had accumulated on the tiles and grout, and the cleaning products the homeowners had used caused the travertine to dull and etch.

Though it was heavily damaged, our team assured the homeowners their beautiful travertine floor could be restored with a stone cleaning procedure. This process involves honing the surface to get rid of the etch marks and polishing the stone to give it a nice glossy finish. The last step is sealing the travertine to ensure it remains pristine. The customers agreed to the service and scheduled another appointment.

Keeping stone surfaces properly maintained is the most important step you can take to preserve their lifespan. Despite their smooth look, natural stone surfaces are porous, which means they are exposed to a wide variety of external agents on a daily basis. For this reason, the stone should be kept sealed to protect it from damage. Most sealants can wear off over time, making the once protected tiles susceptible to harm again.

It is also worth noting that improper cleaning methods and certain products can also compromise the looks and integrity of a natural stone surface. Heavy scrubbing paired with acidic solutions will likely result in etches and stains. People often try to restore surfaces on their own, but what they do not know is that stone restoration requires special equipment that should only be handled by experts in the field of hard surface restorations.

Later that week, our team went back to the client's house to begin the restoration process. To start, they thoroughly cleaned the travertine with a stone-safe cleaner and a high-speed scrubber. This cleaner can also help reduce the number of bacteria after it has been applied. Once the tiles and grout lines were clean, they honed the stone. Our experts progressively increased the level of grit by changing the diamond pads until they obtained a lovely matte finish. They finished the process by polishing the travertine and coating it with our proprietary product, Stone Armor. This is an impregnating sealant that seeps deep into the stone and grout to keep the entire surface protected.

Once the job was done, our team let the customers check the results. The homeowners were amazed by how shiny the travertine floor in their bathroom looked. They thanked our experts for a well-performed service and mentioned that they had made the right choice by choosing Sir Grout Charlotte for the job.

Before leaving, our techs gave the homeowners some tips on how to properly maintain their travertine floor. First, they suggested using a damp mop to clean the surface along with a pH-neutral stone-safe cleaner such as Sir Grout's Natural Hard Surface Cleaner. Second, they advised them to keep a check on the state of the floor's sealant regularly. To do this, they suggested they place a few drops of water on the surface. If the liquid seeps in, the surface must be re-sealed. Finally, our experts recommended they should stay away from homemade recipes and DIY cleaning methods because these can lead to unnecessary expenses.

When your travertine is etched and has lost its shine, trying to clean it on your own might not be the best course of action. For a professional stone cleaning job in Hilton Head Island or nearby areas, make sure to contact Sir Grout Charlotte. Call us at (704) 270-2348 or fill out the "Request a Quote" form at the bottom of this page to schedule a free in-home evaluation today. Also, if you want to keep up with our latest news and promotions, make sure to subscribe to our newsletter.

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