This Travertine Kitchen Floor in Charlotte, NC, Only Needed Our Stone Cleaning Service to Look Incredible Again

November 23, 2017

The new owners of this house in Charlotte, NC had recently gotten married and were very happy about owning this wonderful property. They were engineers and had to change cities because they had been given new projects. They were young and didn't have children, so after two weeks of looking at houses, they found one that they really loved. Despite the fact that they really liked the house, something worried the wife when they were touring the property—the travertine kitchen floor looked like it was in a bad condition, and the grout was stained and dirty. But the husband convinced her that they could clean it by themselves and it would look as great and as shiny as it should be.


After the moving process was over, they had two weeks before starting their new jobs. Since they were new in town, they went to a local store to buy several cleaning products to deeply clean the house, especially the kitchen floor. Therefore, that weekend they started cleaning and did the kitchen floor last. They both tried to deeply clean the travertine on their kitchen floor, but after they finished, the stone and grout lines had not changed at all. They believed that more than one session was needed to really see positive results. They kept cleaning the floor for four days, and there still was no change. Time was of the essence because they were about to start working. That is why they needed to solve the problem quickly, so they decided to hire a professional stone cleaning company in Charlotte, NC, to do it for them.

The couple didn't know anyone they could ask for help. The only choice they had was to go online and look for a service that could remove the etch marks from the travertine stone. They searched, "reliable and quality stone cleaning companies in Charlotte, NC," and among the top results was Sir Grout Charlotte. While they were looking through our website, they read about our services and the results we get with all kinds of hard surfaces. They didn't need to look any further. They were convinced that we were the best option they had and filled out a "Request a Quote" form on our webpage to schedule a free, in-home consultation.

On the day of the assessment, our expert arrived at this couples' new home to offer the most efficient solution for their floor. The husband told the technician the story of how they had just bought the house, but the travertine kitchen floor was etched and had a lot of scratches, and the grout lines were dirty and badly stained. The man also mentioned that no matter what they did to clean the floor, there were no positive results. Our technician explained that other homeowners may have been using incorrect cleaning products and methods. Our specialist noticed the etch marks and the dirty grout and told them to not worry because there was a solution. He proposed cleaning the stone and then sealing the grout lines. The residents trusted our expert and immediately agreed. All they wanted was to see the travertine floor looking as shiny as possible.


This couple, like most homeowners, needed to understand that stone surfaces can easily be damaged by accidental spills or by using the wrong cleaning chemicals.

Our technician returned a few days later to start the cleaning and sealing process. The first step was to treat the stone using a pH-neutral cleaner and a state-of-the-art scrubber that deep cleans delicate stone surfaces. Once the floor was clean and free of etch marks, it looked incredibly glossy. The next step was to apply our exclusive product, ColorSeal, which gave the grout lines the touch they needed. This product also gave the grout lines a beautiful and uniform color while protecting them from stains.

When our technician finished, the travertine floor looked amazing. Our expert invited the couple to take a look at the outcome. The couple was surprised to see the wonderful result. They never imagined that a stone cleaning service could leave the travertine floor looking so radiant. The woman took some photos to send to her friends, and the husband couldn't stop thanking our technician for the wonderful job that he did. Thanks to our stone cleaning and sealing service, the kitchen was completely transformed. The clients mentioned that they would recommend us to anyone who needed a hard surface restoration company and they even left us an amazing review:


Our specialist also advised them to avoid the use of acidic cleaners, since the stone can be easily etched by these types of products. Instead, they should always use a pH-neutral cleaner and that periodical sealing is essential for preventing stains.

Do you have an etched stone floor? Then you need a reliable and high-quality company to help you. We are your best choice! Sir Grout Charlotte has the best professionals in the hard surface restoration industry. For more information about our services and products, call us at (704) 270-2348 or fill out the "Request a Quote" form on this website. You can also subscribe to our newsletter.

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