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Testimonials

Below are various video and written testimonials of satisfied customers.

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Click on each image below to play the Video Testimonial

Laurie Picture
- Laurie
Rating 5 Stars
Jaime Picture
- Jaime
Rating 5 Stars
Terry Picture
- Terry
Rating 5 Stars
Michael Picture
- Michael
Rating 5 Stars

Written Testimonials Pencil

Jessica L - Matthews, NCJanuary 19, 2025

Sir Grout did an amazing job in our bathroom. They replaced all the grout and removed any mildew and mold. Now that it's waterproof, I don't have to worry about a recurring issue.

via:
Linda G - Monroe, NCJanuary 18, 2025

Wow, what a difference they made. The floors and shower look amazing. I would highly recommend them.

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Dee K - Charlotte, NCJanuary 17, 2025

Ted provided our quote and cleaning instructions and told us we would LOVE the results. He wasn't exaggerating.

Technician Xavier, with his artistry over two service days, transformed our master bathroom and full guest bathroom—showers, tub surround, floors, toilet nook floors, and tile baseboard. All of the old, dirty caulk is gone. No more unsightly, missing, and dirty grout.

Our house was built 30 years ago and the bathrooms showed it; now, it looks like new construction. Xavier is a master craftsman in every way!

We also learned how to take care of everything moving forward to keep it in the best shape possible with the correct cleaning materials. We are absolutely thrilled with the results.

Thank you, Sir Grout Charlotte! Astounding!

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Danny - Clover, SCJanuary 16, 2025

Ted, the "Ambassador of Happiness," provided much insight into the condition of our grout on floors and bathrooms. His analysis was easy to understand, and he thoroughly explained what we could expect from Sir Grout's service.

Xavier and Curtis were super efficient and thorough and accommodated our concerns quickly, without hesitation.

They gave us post-service information and explained Sir Grout's customer satisfaction process. All three men are courteous professionals, experts at what they do. I highly recommend Sir Grout.

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Allan C - Waxhaw, NCJanuary 12, 2025

This was my first time, and I was 100% satisfied from Jamar's arrival to when he left. He took his time to explain the procedure. I would highly recommend this company.

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D K - Charlotte, NCJanuary 01, 2025

This is my first of what will be two reviews. Ted came out to look at our master and guest bathrooms and did a tremendous job not only educating us on the process and materials, but also even ahead of scheduling gave us important tips on products to discontinue using that are harmful to surfaces.

We are going to have our old shower enclosure ripped out because after 30 years, there are parts of it on the inside that can't be fixed. Then, we can immediately have Sir Grout gain full access to our shower tiles and floor and surrounding area. I'm hoping all of this can occur within the next several weeks!

I'm very excited. I will definitely update afterward.. Thank you, Ted!

via:
Glenda L T - Charlotte, NCNovember 29, 2024

The project is not yet finished, but so far, I am very pleased. Jamar and Michael are professionals who care about their job and making sure it's done right. I am very impressed with them and how they are handling this job.

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Norm R - Charlotte, NCNovember 25, 2024

Ted was very knowledgeable when describing the work he recommended and took time to make sure I understood everything. Jamar did an amazing job restoring the appearance of my primary bathroom shower and floor tile. Later, he restored the look of my kitchen, foyer, and half bath.

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M B - Indian Trail, NCNovember 10, 2024

We have a bathroom that we just could not keep clean. The shower tiles and floor were cleaned all the time but would not stay clean.

I called for an appointment and Ted came out to do an assessment. He did a great job explaining everything and identified that the builder did not seal anything and just installed the tiles and left.

I made an appointment to get it all cleaned and sealed. Curtis came out and removed all the old moldy caulk. He steam-cleaned the surfaces and sealed the grout. Epoxy was used to replace the old moldy caulk. The grout was sealed with a great complementary color, and now it looks like new.

He did a really good job. Overall, it was a pretty smooth process.

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Levy T - Waxhaw, NCNovember 07, 2024

Extremely satisfied with the work of Jamar. I would recommend Sir Grout to anyone looking to make their bathroom look new again.

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For your convenience, below shows the various counties and cities where we provide service:

Cabarrus, North Carolina

Catawba, North Carolina

Iredell, North Carolina

Mecklenburg, North Carolina

Union, North Carolina

Lancaster, South Carolina

York, South Carolina

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