Below are various video and written testimonials of satisfied customers.
Written Testimonials Pencil
Sir Grout cleaned and sealed the floor and wall tiles in three bathrooms and the laundry room in my home. The laundry room grout and tile were particularly dirty, being a high-foot-traffic area, and they were not properly sealed after installation two years ago. When the process was finished, the tile and grout looked brand new.
Visitors to my home commented on how good it looked. Curtis did a fantastic job with the cleaning and sealing. Ted clearly explained what he recommended, why, and how the process would work. He also taught me the value of a pH-neutral cleaner.
There was one minor issue several days after the work was completed. After I informed Sir Grout, they promptly addressed it; Lamar came by and made sure it was corrected to my satisfaction.
The bathrooms in the home were renovated last year, including new floor and wall tile (including the showers). Sir Grout's process ensures all the tile, including some pricey marble, will be sealed and protected.
If you're looking for grout cleaning or repair, look no further than Sir Grout. The grout on my kitchen floor was an eyesore, and I had scrubbed it and tried to clean it with various cleaners, but nothing worked. It turned out that it was never sealed.
Curtis with Sir Grout came out to clean and seal the grout in my kitchen. He also did the same for the backsplash, the bathroom, and the foyer floors. They now look like brand new floors. Curtis did an amazing job. He wanted to be sure I was pleased, and I definitely was. He has a pleasing personality and takes pride in his work.
I couldn't be happier with the results. I highly recommend Sir Grout. You will be as happy as I am.
Sir Grout did an amazing job in our bathroom. They replaced all the grout and removed any mildew and mold. Now that it's waterproof, I don't have to worry about a recurring issue.
Wow, what a difference they made. The floors and shower look amazing. I would highly recommend them.
Ted provided our quote and cleaning instructions and told us we would LOVE the results. He wasn't exaggerating.
Technician Xavier, with his artistry over two service days, transformed our master bathroom and full guest bathroom—showers, tub surround, floors, toilet nook floors, and tile baseboard. All of the old, dirty caulk is gone. No more unsightly, missing, and dirty grout.
Our house was built 30 years ago and the bathrooms showed it; now, it looks like new construction. Xavier is a master craftsman in every way!
We also learned how to take care of everything moving forward to keep it in the best shape possible with the correct cleaning materials. We are absolutely thrilled with the results.
Thank you, Sir Grout Charlotte! Astounding!
Ted, the "Ambassador of Happiness," provided much insight into the condition of our grout on floors and bathrooms. His analysis was easy to understand, and he thoroughly explained what we could expect from Sir Grout's service.
Xavier and Curtis were super efficient and thorough and accommodated our concerns quickly, without hesitation.
They gave us post-service information and explained Sir Grout's customer satisfaction process. All three men are courteous professionals, experts at what they do. I highly recommend Sir Grout.
This was my first time, and I was 100% satisfied from Jamar's arrival to when he left. He took his time to explain the procedure. I would highly recommend this company.
This is my first of what will be two reviews. Ted came out to look at our master and guest bathrooms and did a tremendous job not only educating us on the process and materials, but also even ahead of scheduling gave us important tips on products to discontinue using that are harmful to surfaces.
We are going to have our old shower enclosure ripped out because after 30 years, there are parts of it on the inside that can't be fixed. Then, we can immediately have Sir Grout gain full access to our shower tiles and floor and surrounding area. I'm hoping all of this can occur within the next several weeks!
I'm very excited. I will definitely update afterward.. Thank you, Ted!
The project is not yet finished, but so far, I am very pleased. Jamar and Michael are professionals who care about their job and making sure it's done right. I am very impressed with them and how they are handling this job.
Ted was very knowledgeable when describing the work he recommended and took time to make sure I understood everything. Jamar did an amazing job restoring the appearance of my primary bathroom shower and floor tile. Later, he restored the look of my kitchen, foyer, and half bath.
Book a complimentary consultation to discover all the ways our craftsmen can help you revive, revitalize, and restore the places you live most in your home.
For your convenience, below shows the various counties and cities where we provide service:
Cabarrus, North Carolina
Catawba, North Carolina
Iredell, North Carolina
Mecklenburg, North Carolina
Union, North Carolina
Lancaster, South Carolina
York, South Carolina